Credit & Collections Specialist

VISTA Staffing Solutions, a fast-paced physician staffing company, is hiring for a Scheduler. This position will partner with recruiters and client consultants to match the qualifications and interests of physicians with the clinical needs of an open assignment.

If you are looking for a stable, fast-paced, growing company that is committed to innovation, excellence, and integrity, this may be a great next step in the advancement of your career.

What You’ll Do:

• Contacts delinquent customers via phone, e-mail, and fax.
• Confers with the customer in an attempt to determine the reason for overdue payment, reviewing terms of sales, service, or contract.
• Works efficiently in documenting all collection communications.
• Works closely with pay bill, A/R billing, and field personnel to research and resolve disputed items.
• Provides information to VISTA management and seeks approvals to initiate adjustments of erroneous data in the system to collect the balance due.
• Works closely with the Cash Application personnel to assist in determining unidentified payments on customer accounts.
• Escalates obtained information about the financial status of customers to supervisors and field personnel in order to minimize risk.

• Initiates refunds due to clients, by researching the system and providing documentation for approval.
• Adheres to and complies with information systems security.

What You’ll Bring:

• A high school diploma or equivalent required
• Two to three years of collection experience or equivalent combination of education and experience preferred